Privacy Policy

Introduction
  1. When you shop at [ VIMAR HK https://www.vimar.com.hk/ ], you acknowledge that you have agreed to this Privacy Policy and its current and future terms. If you disagree with these terms, please stop using our services immediately and notify us.
  2. [ VIMAR HK https://www.vimar.com.hk/ ] prioritizes customer privacy as the core principle of this policy. We comply with the Personal Data (Privacy) Ordinance and adhere to internationally recognized standards for data protection. Our staff follows strict security protocols to ensure the confidentiality of your personal data.
  3. We are not responsible for any loss or damage to your personal data caused by force majeure events (e.g., natural disasters, power outages, wars, terrorist attacks, etc.) that result in server downtime or data breaches.
  4. [ VIMAR HK https://www.vimar.com.hk/ ] is hereinafter referred to as VIMAR HK.

Reasons for Collecting Data

You may be asked to provide information to VIMAR HK for product/service usage or registration. Key purposes include:

  1. Identity Verification
    Collecting name, ID number, address, email, etc., during membership registration.
  2. Service Provision
    Using contact details to deliver products/support and keep you updated on offers.
  3. Marketing
    Contacting you directly with news/promotions.
  4. Note
    This policy does not cover data shared with third-party platforms (e.g., online marketplaces, linked websites).

Disclosure of Collected Data

You authorize VIMAR HK to store your data in secure databases. Access is restricted to:

  1. Trained VIMAR HK employees handling customer data;
  2. Third-party service providers (e.g., logistics, IT) bound by confidentiality agreements;
  3. Government/legal entities as required by law;
  4. Partner institutions (e.g., banks, payment gateways) involved in transactions;
  5. Explicit Consent Required: Marketing disclosures without prior approval are prohibited.

Cookie Usage

We use cookies to enhance user experience:

  1. Function
    Track website usage patterns to improve functionality.
  2. Benefits
    Streamlined login processes and session continuity.
  3. Control
    Disable cookies in browser settings (may affect usability).
  4. Disclaimer
    VIMAR HK is not liable for data loss caused by cookies.

Data Retention Period

We retain personal data only for as long as necessary to fulfill its intended purpose (e.g., order fulfillment, legal compliance).

Policy Updates

 VIMAR HK reserves the right to update this policy at any time without notice.

User Rights Under Hong Kong Law

This policy does not override your rights under the Hong Kong Personal Data (Privacy) Ordinance, including:

  1. Right to inquire about data held;
  2. Right to access/correct data;
  3. Right to request deletion/restriction of data use;
  4. Right to lodge complaints with regulatory authorities.

Logistics Data Disclosure

 For delivery purposes, we share the following information with logistics providers: Name; Delivery address; Phone/mobile number.

Disclaimer

 VIMAR HK is not responsible for unauthorized disclosure by third-party logistics partners.